Thank you for visiting and shopping at Luckywhitegoods.com Following are the terms and conditions that constitute our Shipping Policy.

All orders are processed within 24 hrs. Orders will be also shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Luckywhitegoods.com ships to addresses within the Sydney City area, we currently do not ship outside the Sydney. All the deliveries within Sydney are free of cost. For orders outside Sydney Shipping charges for the order will be calculated and emailed after checkout.

Please allow between 24 hours for your order to arrive. If more than 48 hours have passed please email us at Fridgefreezer@yahoo.com to review the status of your order. Refunds will be handled through email if necessary.

Processing time: Order verification, tailoring, quality check and packaging. All orders received will be dispatched within 24 hours after the order is placed. Orders received outside Sydney will takes an additional 2–4 days.

Damages : Luckywhitegoods.com is liable for the appliances damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim or Customer can reject the delivery.

This shipping policy is applicable for both used and Brand-New item.

EXCHANGE: You can arrange it to be exchanged for a similar product, or return it For the Refund. Just sent us an email for exchange. If you contact us within 24 Hrs. of your appliance delivery,

Appliance will be picked by our delivery team on return request.

Our policy lasts 30 days for used appliances. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return the Appliances will be first inspected by our technician and Repaired if the issue is minor. Customer will be sent a replacement on the customer’s advice or refund will be processed if needed. To complete your return, we require a receipt or proof of purchase.

If the return request is deemed unreasonable, our normal replacement services apply within 30 days from delivery, you can still request a return, but a 20% re-stocking fee will apply, provided the products are returned in accordance with these conditions.

After 30 days we do not accept returns for change of mind.